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FAQsClick on individual questions to read the answers. Are physiotherapy, massage therapy and pedorthic services covered by the provincial medical insurance (MSI)?No. These services in Nova Scotia are not covered by MSI outside of the hospital setting but physiotherapy is covered in hospital physiotherapy departments. Who does pay for these services in private practice?
You should check your insurance before coming in, to find out what type and amount of coverage you have. Not all plans are the same. Can Maritime Physiotherapy direct bill my insurance company for treatments?We can direct bill WCB, motor vehicle insurance, Veterans’ Affairs, some disability insurers and some but not all extended healthcare plans. If we cannot bill your insurance company directly then you would have to pay upfront and submit your receipts to your insurer. You can use VISA, Mastercard, Debit, cash or cheques. What should I wear to my visits?We ask that you wear something comfortable and easy to move in. Please keep in mind that we have to be able to work on the specific areas that we outline in your treatment plan and for this reason, these body parts will need to be accessible. For lower limb and back problems, shorts are recommended. Do you see workplace injuries?Yes, Maritime Physiotherapy is an approved WCB clinic and treats a variety of workplace injuries. Our policy is early intervention and early, safe return to work. Do you see people injured in automobile accidents?Yes, Maritime Physiotherapy treats a variety of injuries resulting from car accidents. Does the cap on payment for pain and suffering for soft-tissue injuries sustained in motor vehicle accidents affect my coverage for medical services?No, the cap on settlements for uncomplicated soft tissue injuries in Nova Scotia does not alter your coverage for medical expenses. Motor vehicle insurance companies, in most cases, are responsible through” Section B” to pay for medical expenses (i.e. physiotherapy, massage therapy, etc.) when recommended by a physician and once all other private insurance has been exhausted. You should contact your Section B insurer prior to coming in for treatment in order to get approval. Will I be seen by a Registered Physiotherapist?Yes. All of our physiotherapists are registered with the Nova Scotia College of Physiotherapists. Our physiotherapists are also members of the Canadian Physiotherapy Association. Are your massage therapists registered?Yes. All of our massage therapists are Registered Massage Therapists (R.M.T.’s) and are members of the Massage Therapy Association of Nova Scotia. How much time should I set aside for the initial assessment?We ask that you allow at least 45 min – 1 hour for the initial visit, which includes an assessment, client education and initial treatment. These times may vary depending on the type of injury. Please arrive 5-10 minutes early in order to fill out the usual paperwork prior to being seen. Do I need a doctor’s referral to see a physiotherapist, massage therapist, or pedorthist?You are not required to have a doctor’s referral to see a therapist, however, many insurance companies do require a doctor’s referral before they will pay for services. Check with your insurance company to find out. How can I find out if I am covered by my extended insurance company?You can check by looking in your extended health booklet or call your insurance company. What if I have to cancel an appointment?We require at least one half business day’s notice if you have to cancel or change an appointment. |
